Low-literacy users have different online behaviors than high-literacy users. They don’t scan, they read. It’s easier for them to miss important information that is outside of the normal text-areas. The good news? it’s easy to improve usability for low-literacy users without compromising the effectiveness of web sites for higher-literacy users. Read more at Jakob Nielsen’s excellent usability site, Alertbox, which also has good tips on usability for seniors.
Tag: ui
Krug: keys to usability
Apropos of looking at ebrary last night comes a post about a talk given by Steve Krug, writer of one of my favorite web books about usability: Don’t Make Me Think. In a nutshell, clarity [of purpose, of design, of color] is the key to usability. Read more about what he said over at Librarian Way.