Tag: netflix

asking for what you want, getting what you want

Posted on by jessamyn

banned books week poster before and after

This has been a heady National Library Week for many librarians I know and me in particular. There’s been a lot of online agita and, unlike the way these things usually go, some things wound up changing for the better. Here’s a list. Apologies if I link too much to facebooky stuff.

  1. Someone mentioned that they found Demco’s “Spanish” spine label a bit troublesome since it had a sombrero and a set of maracas (Mexican, not Spanish, and still stereotypical at that) and misspelled español (without the tilde). A few people complained to Demco. Demco listened, agreed, removed the items from their online store. Not all of their multicultural labels are perfect, but it was nice to be heard.
  2. ALA’s Banned Books Week poster which was put in the ALA Store this week got a lot of pushback. Does the woman look like she is wearing a niqab? What’s the poster trying to communicate? Andromeda spells out well what some of the issues with the poster are. People wrote to ALA. ALA listened. Took a while to respond. Came back with a few posts from the ALA Office of Intellectual Freedom
    1. Statement on the 2015 Banned Books Week Poster
    2. How Do We Design a Banned Books Campaign
    3. Response Concerning the 2015 Banned Books Week

    I particularly found some of the crosstalk interesting about whether objecting to a marketing poster was in the same family as objecting to something being in the library collection. I know we can be a mouthy contentious bunch, but given that, some of this discussion seemed to take place on new ground and it was curious to me how much my years in the MetaFilter trenches has helped me manage these sorts of discussions.

  3. Daredevil is a great show on Netflix about a blind superhero which did not have any descriptive audio which many found ironic. People complained. The Accessible Netflix Project started a petition. Netflix fixed it.
  4. After my last post about SpaceX, I decided to expand it into an article for Medium which I did with some nice photos and a lot of linking. A few days later, Flickr actually added an option for users to have public domain and CC0 licenses on their photos. This is, to me, a HUGELY great outcome. I wrote another short article about this.
  5. On a more personal note, Jason Goldman wrote a post on Medium to talk about how he was going to become the new White House Chief Digital Officer. I left a comment on that article talking about how part of getting people involved in civic engagement is helping them to trust the online world (i.e. doing the opposite of everything Healthcare.gov has done). This comment got a nod in Goldman’s next article now that he’s taken office. I am very very pleased about this.
casual games

Bonus link the #journalofneutrallibrarianship hashtag is a pretty good time if you like Twitter. And I wrote a nerdy article about research and Wikipedia that I think you might enjoy if you haven’t seen me blabbing about it all over the place for the past few days.

How to lie with Wikipedia

stupid rules and when to break them: Netflix

Posted on by jessamyn

I am a big fan of mild civil disobedience when it comes to some of the rules we have to deal with when operating a public library. There’s often a balance between being full protectors of copyright and providing optimal access to patrons. Some of the hoops we have to jump through can seem ridiculous and I am in favor of trying to push the envelope in many directions. That said, it’s been really interesting to me watching the general debate on libraries using Netflix to supplement their collection. I think it started with this Tame the Web guest post and the Chronicle of Higher Ed article. Then it moved to analysis by Read Write Web and then over to big media site Fast Company with the smallest of blurbs.

It was picked up by a ton of library bloggers. I was fond of Meredith’s “what were they thinking” post which has some interesting comments, most notably the comments by a few librarians that they contacted Netflix directly about their intended use and got either explicit or tacit approval.

Since Netflix does not have a way to amend the agreement in writing prior to starting the service, we contacted them through their published channels and explained our intentions for our service. We indicated which parts of the ToS we thought we would be violating (”personal use”). We indicated that we would stop our service as soon as we heard from them that they would not abide by our intention in using their service.

Further down there’s a comment from someone who may be (or have been) a Netflix employee saying that the Netflix official policy is that this is a Terms of Service violation but that the actual policy is “basically a don’t-ask-don’t-tell policy. We were told if asked about the idea of a library lending Netflix discs to tell the caller that it was against the terms of use and they should contact their legal department.”

The big issue is that Netflix is responsible to their main customers, the studios, so need to be keeping up appearances. So, that’s curious. Strict rule abiders don’t use Netflix, rule benders sometimes do. I see this again as a repeat of libraries testing the waters with Kindle lending. Officially against the rules. Okayed specifically by the business from time to time. Still railed against by other people. How do you decide which side of the line to come down on?