The Hive Mind: Folksonomies and User-Based Tagging. A pretty impressive first post by a reference librarian. Make sure you read down to the “libraries that tag” part of this essay. Bruce Sterling says “pretty bold word s coming from a librarian.” Huh?
Month: December 2005
co-browsing: why use software that you can’t use and patrons don’t like?
The Librarian in Black has a few more things to say about co-browsing in her post How much is co-browsing really helping our users?
I stopped trying to use co-browsing a long time ago. It’s bad customer service to give something to someone that has a good chance of not working. Period. Everyone touts co-browsing as the cat’s pajamas, and it is kind of cool A) when it actually works, which is rare and B) when the user’s question actually warrants it…. I am not a co-browsing fan. At all. If the big-name software companies can get to work on a Mac with a firewall and a dial-up connection running Firefox, then rock on. I’ll be a fan.
google video find: harry and the potters play live
Harry and the Potters perform the Troll Song at the Emily Fowler Public Library in Denton, Texas
google video find: davith stands up for his rights in the library
Local gay activist decides to make sure there are books on gay topics and themes in his library but finds the library already has a fairly balanced collection. Weird humor from BBC Three.
google video find: the world’s fastest librarian
The World’s Fastest Librarian, a film made by and for librarians. Coming soon to a conference near you (maybe?) but you can view the trailer on Google Video