Karen posts about the unpleasant discovery she made that her library was paying twice for an electronic resource because of one small mistake. If someone as tech-sharp as Karen is having these sorts of troubles, imagine how daunting electronic resources can be to someone who is still new to the vast world of subscription services.
This scenario shows just how confusing electronics resources can be. Particularly if you have too many people responsible for different parts and communication doesn’t take place. Mistakes happen but the most important thing is that we learn from them. What I’ve learned from the experience is that electronic resources require a strict attention to detail, planning and constant evaluation. Hopefully by thorough analyzing our resources and keeping a stricter eye on them we will be able to plan more effectively and acquire resources to meet our needs.