Thanks to…

Posted on by jessamyn

December is the wrap-up month around here. I’m still holding out hope that my booklist will gain another item or two, but I know I’m not doing any more public speaking in 2007 so I thought I’d do a wrap up and talk a little bit about behind the scenes stuff at librarian.net inc.

First of all, thanks to all the organizations that hosted me in 2007. This includes state and regional library associations like NELA, VLA, NSLA, NEASIS&T, ACURIL, ILN, LocLib and LARC. It also includes library systems that I came to do talks and workshops for, such as the University of Michigan, Halifax public libraries, Dodge City and Manhattan KS public libraries, a small group of New Hampshire libraries, and the State Library of South Australia. Lastly, I went to a few tech conferences like Computers in Libraries and Access 2007. Please forgive me for not linking to all of them, you can find more details as always on my Past Talks page. Some of these talks were paid gigs, some were gratis and allowed me to travel, some were supporting my local organizations, and some were all about spreading my ideas far and wide. Thanks to all these groups of librarians, technologists, administrators, and students for helping spread the word, whatever the word happens to be. Thanks to my day job for giving me the flexibility to do this much travelling.

One of the things that is challenging about my job teaching technology classes and working with local libraries is that the job pays terribly and it’s very very local. This means that I work with people who rely on me to use my big network to bring new ideas in and also to spread their stories and challenges to the larger world. I’m happy to get a chance to do that, and joyful that I’ve found a niche where I can be both local and global. Doing public speaking helps pay the bills a little but also allows me to do travelling that I could never do on my little local budget.

I also feel incredibly fortunate that for someone as technologically interested as I am I’ve been able to find an additional job really making a lot of my 2.0 interests live and breathe on the web. Being a community moderator at MetaFilter has been a full-time real paying job for me this year. Not only have I gotten to see Ask MetaFilter, our Q and A part of the site, become even more popular than the original linkblog part of the site, but I’ve also seen many librarians join and help people with their questions. I maintain a “last five questions on AskMe” sidebar to the web version of librarian.net, check it out if you’re interested.

With the site owner and two other employees, we’ve been able to use a lot of social tools to help people connect and share interests and get to know each other. This year alone we’ve added twitter, flickr and last.fm feeds to user profile pages, created an “also on” feature so that users can find MeFites on other social sites, and made our tagging system much more robust with the addition of a concerted backtagging effort. We’ve created resources that I’ve mentioned here such as the ReadMe wiki page for reading suggestions, the EatMe wiki page for food and cooking suggestions and a ShopMe section where users buying holiday gifts are encouraged to patronize the online shops of other MeFites.

I’m aware that a lot of this may just seem like frippery. However, I’ve spent a lot of time this year in between trips, in my Vermont fortress of solitude, thinking about what people want out of life and what I want out of life and how libraries do or do not meet those needs. Out here, I go to libraries for work and to get books and movies, but also to see people and have people see me. There’s a sense in which we don’t entirely exist, to me, unless our presence in the world has an impact, however small or however fleeting. Thursday I went to staff my usual drop-in time at the computer lab. My only student that day was a regular attendee who hadn’t been around in a while. She had been in my email class and I had helped her get her first email account. Her son, about my age, committed suicide in November. She had been home with her husband receiving a steady flow of well-wishers and co-grievers and casseroles. She was tired and she was sad but she wanted to leave the house and do something “normal” where people wouldn’t be clutching her arm saying “I’m SO sorry!” I had heard the news but hadn’t known what to say and as a result said nothing.

I’ve been dealing with my own melancholy thoughts lately and I haven’t had a lot of free cycles for other people, to my regret. So she came by, and we turned on the computer, and then just sat and talked in the lab for a few hours while the screen saver blinked at us. I think we both walked out the door feeling marginally better about our lives and the impending Wall of Holidays that I find difficult even in the very best of years.

So, thanks to you for reading this and for doing what you do, whatever you do, as well. Peace to you in the new year.

a 2.0 story that doesn’t really involve libraries but does involve saving $12 and a car trip

Posted on by jessamyn

One of the things I tell people in my 2.0 talks is that the digital divide is becoming about much more than people who have computers/email/web sites and people who don’t. The difference, to me, is people who have folded the web into their day to day lives and those who haven’t. For instance, knowing about poker sites available in Texas can be an example of how integrated online activities are for some. This matters for a few reasons. As I have said before, I think it’s anyone’s personal choice whether they want to use a computer recreationally or not. However as more and more of our government’s services are available either primarily or most easily online, being able to at least navigate the online world becomes important, if not mission critical.

I’ve often thought that I should do a program on “The life of a 2.0-pian” (pretty sure I’ve seen that before) where I outline the many ways in which being able to use the web as another resource makes my life simpler, easier and saves me money. Here is the example that came to mind this week. As some background, when I worked at a public library of medium size, when we needed supplies we had two main choices, possibly three. 1) buy the supply from the Big Catalog 2) send the systems librarian out to Staples to buy the item 3) get the supply ourselves on the way to work (on our own time) and get reimbursed. While I am not one of those “My tax dollars at work!” people, I have to note that this process was rarely cost- or time-efficient for anyone involved except, sometimes, the accountant.

In any case, I was printing out holiday cards this week — I have a group of online friends who swap cards every year, I do not normally do a holiday card thing — and ran out of printer ink. As you know, printer ink is one of those notoriously overpriced items and if it’s something you buy often it’s best to have an angle. The ink I need at Staples is $20. At my local office supply store it is $27. My angle is a price comparison site called dealink.com which lets me search competing ink prices. They told me I could get it for $18.50 shipped, HP brand ink, no knock-offs. That was pretty good. Then I headed over to my favorite coupon site, RetailMeNot to see if they had any online coupons for DataBazaar which had the lowest ink prices. They did. I hope you are noticing that I can link to all these things. I can’t link to the ink page at Staples.com. So, I got an extra $5 off if I bought three (I needed a few anyhow) making my total $48.85, delivered to my door, for three ink cartridges for my photo printer.

So, the reason this matters and why I’m putting this on a libraran-oriented blog is that first, we tend to not buy things this way where I am, in libraries or elsewhere. Getting to Staples from my house takes at least 90 minutes round trip and $5 worth of gasoline and yet we still sometimes act like buying things online is somehow risky or uncharted territory. What’s risky for me is getting on the highway this time of year, to say nothing about the time I’d have to take off from work when there’s work do be done. Second, this is the type of efficency that 2.0 stuff gets us. A computer can compare prices. A computer can stockpile and share coupons. A computer can show me a photo of an item so I can see if it’s the one I want. Letting the computer do these parts of the shopping-for-supplies experience that is one of the less fun parts of librarianship leaves our bodies and big old brains free for doing what a computer can’t do like helping someone navigate their first email account, or doing a storytime puppet show, or having a book group discussion or forgiving someone’s library fines because it’s the holidays or making a book display about the Solstice.

Working on the web isn’t just about collecting real and/or imaginary friends and new interactive ways of sharing photos of your cat, it’s also about saving real time and real money so that you can do real things in your offline world. That’s my twopointopia report, over and out.

why exactly the digital divide matters

Posted on by jessamyn

As someone who speaks often on the digital divide and related issues, I’ve developed a pretty standard answer to the question of why the digital divide matters. It goes like this “We are a democracy. People who vote need to have access to as much reputable information as possible so they can make these and other choices. The internet is becoming an important ‘place’ to find this information. Unequal access to the internet creates unequal access to government.” The real reasoning is much deeper with examples — FEMA forms online, job applications, required email addresses for access to certain products and services — but that’s it in a nutshell. So, I’ve been dismayed at the lack of hot and botheredness about this issue that I seem to see within our profession. And it was weird to try to adjust the talking points when discussing the digital divide in a country without a democracy.

However, once in a while I see librarianship’s higher-ups really going to bat for the underdog. Recently the ALA and others submitted statements to the U.S. Senate Committee on Homeland Security and Governmental Affairs hearing, “E-Government 2.0: Improving Innovation, Collaboration, and Access” lamenting the fact that as we move towards “E-Goverment” (ugh, it’s just government, don’t call it something else because you access it via a browser, do we call it telegovernment when you call someone?) libraries are often THE access point to government information and services and yet have neither a place at the table or a hand in the creation of the tools. This amounts to an unfunded mandate at a time when libraries are already grappling with budget cuts, CIPA and the shifting profession generally.

Public libraries serve over 97 percent of the total population. There are over 9,000 library systems and over 17,000 libraries including branches. Increasingly government agencies refer individuals specifically to their local public libraries for assistance and access to the Internet for citizen-government interactions. Yet public libraries are not considered members of the E-Government team. Libraries struggle with increasingly smaller budgets and expensive ever- changing technology in order to assist thousands of Americans on a daily basis because the public relies on them.