Evergreen/Sitka in practice, practically

Posted on by jessamyn

Before I went and gave my endnote talk at the Prairie Partnerships conference in Regina Saskatchewan, I got to pop in and see a talk about British Columbia’s Evergreen/Sitka project. The talk was split into explanation of how the project came about and then some actual demo-ing of the back end of their customized install of Evergreen. It was a great presentation. Not only was it packed with the sort of numbers and data you could take back to your director, but it made an open source ILS seem like a totally sensible and practical approach to system-wide ILSes which, of course, it is.

The BC libraries were doing a combination of some of their own modifications and working with Equinox to provide additional support and services. BC Libraries have a few computer science types on staff doing a lot of local coding. Their system runs on a single server [no big servers in every library basement!] and remote libraries connect to it via the internet without any significant lag at top load of almost 550 circs a minute!

Sharon Herbert and Sabina Iseli-Otto gave the presentation and here are just a few things I have from my notes.

  • Link to the Sitka project page. They rebranded the project SITKA from BC Pines to give it a more local BC flavor. This is just a small point but one that bears repeating, you can call your ILS anything you want. You don’t have to tell your patrons “Hey look it up in the web opac bistro portal…”
  • In addition, each separate library that is using the system will have their OPAC have its own “skin” so that it looks the library it’s a part of. You can see the skins here: Fort Nelson, Prince Rupert, Powell River. This is not big stuff but it can definitely make an online catalog
  • Searchable version of the catalogue.
  • The women on the panel recommended people read Marshall Breeding’s Library Technology report about Next Generation Library catalogs where he says that the numbers are indicating that libraries currently have “more uncertainly than trust in their library vendors”
  • The OPAC project is just part of the general strategic plan that BC Libraries are doing which includes a One Card program a build-a-website using Plone, chat reference and other features.
  • One of the fear-allaying things that they talked about was the age old “what if the internet is down?” problem. While I feel that, in 2008, making plans about what do do when your library has no internet is a little like making plans for having no electricity, it does happen and it’s useful if an OPAC can function somewhat and also gracefully recover. According to Sharon Hebert, Sitka’s ability to do this is actually fairly impressive.
  • The women stressed “gap analysis” as part of the project rollout, evaluating what is missing from what they have, and making plans to build or buy it. Apparently a known downside to Evergreen is its inability to do something (can’t recall) with serials? Not only is the BC team going to identify and try to rectify this problem, but the joy of open source means they’ll be fixing it for everyone.
  • They estimated that BC libraries spend upwards of 750K in “operating and licensing” costs for existing OPACs. With licensing down to, well, zero, this frees up a lot of cash to pay programmers and support servers and other infrastructure. The goal is to have no libraries be paying more for Sitka than they pay for their existing ILSes.

The big elegant point where was one of competence and capability. As they said “As we demonstrate successes, others come around.” This was clearly a presentation designed to show the possibilities and the capabilities of something that to many seems like far off fantasy-land ideas but they’ve made it very real and very practical. I’m glad I got the time to see this before my talk.

usability and a weekend report

Posted on by jessamyn

I got back Monday night from a weekend which included ROFLcon and a talk at the Central MA Regional Library System. It was fun getting to do both. ROFLcon is sort of a laugh a minute and the CMRLS talk was particularly gratifying because the people in the audience (who had driven through a DELUGE to get there) were engaged and interesting and brought a lot to the table. CMRLS is also the system for my hometown library in Boxborough, so I enjoyed getting to see their tag for the boxes of materials that went to the library from the regional sorting facility. My talk notes are here

Tiny Tech/High Tech – How Small Libraries Can Use Technology Sensibly

This post is a day or two late because I already wrote this post yesterday, but due to some confusion about how to differentiate between a draft and an actual published post in WordPress 2.5 I managed to delete it before it went live. This is entirely my own fault and yet the interface to the new WordPress [if you haven’t upgraded, do so quicklike] is different enough that it makes certain parts of WordPress operate differently. This, in turn, changes my user behavior because my muscle memory wants to click certain places and look for certain visual cues for things. And again, when I’m wrassling with confusing interfaces — and this one is mostly that way because it’s new and I’m not used to it — my thoughts turn to the OPAC and the small wonder that people even come to our libraries at all sometimes when we make our materials so difficult to retrieve, sometimes.

In any case ROFLcon was a good time not just because it was fun and I got to see my boss Matt Haughey speak on a panel but also because there were a lot of librarians there. It was a pretty small conference but in addition to Casey Bisson who took some great photos, I also got to meet Wikipedian librarian Phoebe Ayers and Nathan from Shushing Action as well as some Simmons library students and just a few people who were like “You’re a librarian, that’s SO COOL!” It’s always gratifying to be somewhere where the nerd and librarian forces are strong.

Library of Congress Subject Heading Suggestion Blog-a-Thon

Posted on by jessamyn

Between now and Sunday, April 27, Radical Reference invites you to suggest subject headings and/or cross-references which will then be compiled and sent to the Library of Congress. You can either choose one previously suggested by Sandy Berman (pdf or spreadsheet) or propose your own.

As someone who has been the recipient of Sandy Berman’s cc’s on letters to the LoC, I think this is a great idea. Still waiting for SEX TOY PARTIES and TRANSHUMANISM in my classification schemes, I am.

reading about typing – technology books

Posted on by jessamyn

One of the suggestions I frequently make in my library talks is that one of the things that libraries can do to help patrons deal with technology is have many current books about technology for check out, and to bring these books to computer classes so people can take them home when the ideas are fresh in their minds. The whole Web 2.0-as-meme idea came from Tim O’Reilly who was looking for a way to brand a new conference about how the web was changing. I explain this to people and then I say “You probably know Tim O’Reilly, he publishes the best series of tech manuals out there, the ones with the animals on the cover…” and I’m always amazed that most of the librarians I speak to don’t actually know about them.

This isn’t totally surprising, the books cater towards a techie market, they’re expensive and many of the people who would need or want them are buying them themselves. I had them as textbooks in several library school classes. But it’s also interesting to look a little in to what the deal is with technology books and the publishing industry generally. Tim O’Reilly talks about how Amazon sees themselves (according to tax filings) as competing with not just bookstores but publishers. He has a really good follow-up in the comments section.

Let me give you an example of how today’s much more consolidated marketplace makes it harder to place publishing bets. Borders and B&N have largely thrown in the towel on many high end books, saying “Amazon’s going to get that business anyway.” So they’ve shrunk their computer book sections, and are taking zero copies of important books, even from important publishers like us. We recently told them of our plans for a Hadoop book for instance, and both B&N and Borders said they won’t carry it. That leaves us with Amazon. Amazon will pre-order only a couple of hundred copies.

I’ve had to fight with my publishing team to get this book approved, since they’re worried that they won’t make back the investment it will take to bring it to market. It’s a lot easier to be sure of making money on a book like Mac OS X: The Missing Manual, to which the chains will commit an advance order of thousands of copies. Now that’s also good publishing, but you can see how the opportunities are shrinking.

Meanwhile, Amazon is increasingly throwing their weight around. Conversations with the buyers start to sound like this: “Are you really telling me that our books won’t show up in searches unless we agree to contribute to your new merchandising program?” [emphasis mine]

I don’t doubt that in the long run, there will be new long-tail economic models that support investment in specialized forms of content that don’t have the volume to be supported by advertising, but we’re heading for a really tricky period where the old models will be dead before the new ones have arrived.

How do libraries fit into this model? We’re frequently told that we’ve got crazy buying power in the aggregate but what happens when we’re not even given the option to see these books brought to market? O’Reilly also has some interesting commentary on ebooks and their profitability that’s worth a looksee. [rc3]