hello ala.org

I have to say I had no idea when I wrote my post the other day that the redesigned ALA.org was going live this week. It looks pretty good, with my minor nitpick being the main page title says “ALA | ALA | Home” in my browser bookmarks which seems a little weird (titles seem borked sitewide actually). Was sort of hoping to see a “Hey it’s live!” page link with info about the transition but honestly, it’s so darned nice looking and normal looking, that seems like a minor quibble. What do you think?

Also: if you see something that is not just not to your tastes but actually broken, please be part of the solution and take the time to email the web team and let them know what happened. Every new site launch comes with a bunch of unexpected little glitches, let’s help ALA fix theirs.

a few lovely little sites

I’m doing some site round-ups for a few upcoming talks and I found a few things that I thought you might enjoy.

Posted in hi

ARSL conference

I just got back from the Association of Rural and Small libraries conference where I gave a talk about using technology to solve problems in small libraries. I had a great time and I only wish I could have stayed longer because the people at that conference, they are my people. A lot of them are in rural areas with limited or no access to broadband, they have small budgets and often untrained staff and yet they’re being told that all teenagers are “born with a chip” and that technology is moving faster than any one person can keep up with, etc. It’s daunting. Being able to know what “normal” is becomes sort of important as you have to determine what’s appropriate for your library and for your staff.

I think about this specifically in terms of our library organizations and how they determine what normal is versus what end users think is normal. Not to point the finger at ALA too much but it’s not really normal in 2008 for a website redesign to take years. It’s not really normal in 2008 to speak in allcaps when you’re emailing people as the incoming president of your organization. It’s not really normal to have a link to customer service on the main page of your website be a 404. I’m aware that it’s easy to cherrypick little pecadillos like this about an organization that does a lot of things very right. However, I do believe that one of the reasons we have trouble as a profession dealing with technology is that we don’t have an internal sense of what’s right and what’s appropriate technologically-speaking making it hard for us to make informed decisions concerning what technology to purchase or implement in the face of a lot of hype and a lot of pressure.

I’m going to work today at the Kimball Library in Randolph Vermont (I fill in there sometimes) and the librarian-facing part of the Follett OPAC interface is becoming one of my favorite slides. It looks like it was designed for a Windows 95 interface, in fact it probably was, and just never revisted. It’s 2008. People can create a blog on Tumblr that’s 100% accessible and legible and nice looking in less than two minutes. Why do I have to click a 32×32 pixel image of … a raccoon mask? to circulate books. And why can’t we agree on what usable means?

David Foster Wallace, RIP

Suicide is aways sad to me, sadder still when it involves someone with a big public persona. People are angry and confused, searching for meaning and otherwise unclear how to respond. I’ve mentioned David Foster Wallace a few times in the past few days and figured I’d drop a note here too after reading Steve Lawson’s memorial piece and Rochelle’s reflections.

I took a writing workshop with DFW at Amherst College (the school both our fathers went to) in the late eighties. He was a last minute stand in for a poet that couldn’t get out of Poland, or so I’d heard. He had only graduated from Amherst in the past few years and was about my age. He’d recently published The Broom of the System which I read at some point during that semester. The class was small, made up of mostly Amherst students and I learned a lot. One of the things I learned was that I didn’t really want to be a writer and I shifted my academic focus to linguistics and later librarianship. Before I did that though, I also learned to write. The class would always start with a grammar lesson. Wallace wanted to make sure we didn’t make common writerly mistakes and so he’d drill things into our heads like the difference between further and farther, or between and among.

I don’t remember much from the class except that he always wore that bandana that made us assume, erroneously, that he was losing his hair. His big mantra, the one that I remember was “Just because it really happened, doesn’t make it good fiction” and he told it to us a lot. He was clearly blindingly smart and yet trying to be understood by us, to help us. A few people have contacted me trying to get information about him for articles they’re writing; apparently very few people in the plugged in web world knew him. I told them all that he was kind and had a big heart. I’d go talk to him during his office hours and he’d warn me about being too angry in my writing, something I still struggle with.

Since I was a Hampshire student, I asked him if he could write me an evaluation in addition to my letter grade and he agreed. I’ve been digging through my files this weekend trying to find it; I know I kept it.

Years after this, I saw him give a reading for Infinite Jest at Eliot Bay Books in Seattle, I had brought my copy of the Pushcart Prize XVIII book that had his excellent story about the guy who is preparing for a Total Weed Orgy (update: misremembered, it was Broom of the System). After waiting in line, I handed the book to him and said “Can you sign it ‘to Jessamyn, my favorite student’?” He looked up, seemingly tired out from all the attention, and peered at me and said “Jessamyn West? From Hampshire? I always wondered what happened to you.” He signed the book “To my favorite student of all time.”

I don’t think I was necessarily any more favorite than any of his other students, just that he wanted the best for all of us. He had an unstoppable brain that could do anything it wanted and yet at the same time reminded him constantly just how much his brain couldn’t save him from. I’m sad to see him go.