Danny Sullivan explains why librarians might care about what he calls “the biggest change that has ever happened in search engines” Google’s Personalized Results. [juice]
Category: ‘puters
stats vs. privacy – the techsoup take
TechSoup uses Google Analytics to track site visits and other statistics. I’ve said for a while now that the more data you can get about people using your websites, the more you can translate these into requests for funding, staffing and other improvements in your institution. Elliot Harmon wrote a good article about the things to keep in mind as you start using these tools. I gave a few pullquotes for it: Site Statistics and User Privacy for Nonprofit Websites.
Friday afternoon posts about important things
In the habit I seem to be in of writing posts about topics I deeply care about, here is a late Friday post about Open Source library catalogs. I was at an in-service day at the Howe Library in Hanover on Monday talking about Open Source. I gave a version of a talk I gave in Athens GA at the Evergreen conference, back when my OS project was still looking all shiny and before the LibLime implosion (and Nicole’s departure) and before Karen took a cool job on the West Coast. The talk was fun, well-received and then we had lunch together and talked some.
In the course of talking to various librarians, it became clear that there are a lot of separate OS projects going on in New England. There’s the VOKAL project which I’m loosely involved with — and I get to work with Nicole because Bywater has the support contract! — and the VT state librarian has been talking about a statewide catalog. New Hampshire is looking at a similar thing, though I’m not sure how far along they are. And I’ve been talking back and forth with Brian Herzog about the MA Open Source Project. Looks like they’re hiring a coordinator! I only wish I could go to either one of these presentations but I’m off following my own different drummer to the Iowa Library Conference and then to BitNorth in Montreal the following weekend. If anyone goes, please do let me know how it goes. Exciting times.
the first of, I suspect, many ILS lawsuits
“The Queens Borough Public Library, one of the largest and busiest libraries in the United States, has filed a major lawsuit against Sirsi Corporation, which currently does business as SirsiDynix.”
You can read the complaint here. Even though it’s 193 points long, I suggest some browsing. The basic issue is that Queens Borough was looking for an ILS, got bids from both Sirsi and Dynix, chose Dynix and then because of the “merger” actually got Sirsi who were a little jerkish. The library spent a lot of time and money on this process and wound up with the product they had not chosen. I’ll be interested to see where this goes. As someone who is often privy to a lot of “we have been having nearly-legal fights with our ILS vendor” stories, I’m glad to see one break through the light of day. [gwasdin]
errors, on fixing
I read with interest this blog post over on Freedom to Tinker about the Google Book Search folks talking about finding and fixing errors in their giant catalog, metadata errors especially. The conversation seems to have largely started at this post on LanguageLog and gotten more interesting with follow-up comments from folks at Google. One of the things we have all learned in libraryland is that the ability to trawl through our data with computers means that we can find errors that might have otherwise stayed buried for years, or perhaps forever. Of course computers also help us create these errors in the first place.
What’s most interesting to me is a seeming difference in mindset between critics like Nunberg on the one hand, and Google on the other. Nunberg thinks of Google’s metadata catalog as a fixed product that has some (unfortunately large) number of errors, whereas Google sees the catalog as a work in progress, subject to continual improvement. Even calling Google’s metadata a “catalog” seems to connote a level of completion and immutability that Google might not assert. An electronic “card catalog” can change every day — a good thing if the changes are strict improvements such as error fixes — in a way that a traditional card catalog wouldn’t.
Note: thanks to people who let me know that one link was wrong, and that I managed to typo both “computers” and “interesting” in this post.