what you learn in library school, what’s in a name

library of congress advanced search boxes

I use my library school education in odd ways. I barely knew library school was a thing before I went to library school. So I’m not entirely surprised when other people don’t know that many, if not most, librarians have some sort of professional-level education. Library education is a curious mix of what I think of as trade-school work–learning to do repetitive tasks efficiently and within the scope of an existing protocol–and professional work–thinking about big picture ideas like intellectual freedom and how to determine what a book is really “about.” In the work I do nowadays, I am more likely to use my decades of experience than I am to use things I specifically learned in school, but there are a few exceptions. Doing research to write Wikipedia articles uses a lot of my library school learning.

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Ask A Librarian: Senior-Friendly Devices?

hands of two men using a tablet computer

I’m working with a Council on Aging and they are looking for “senior-friendly” devices to purchase for their participants, ideally tablets that are also budget friendly. Does anyone have any recommendations? Are there any resources that exist to help people compare devices?

My opinion, as someone who works with seniors all the time who struggle with various devices, is that any device can be set up to be “senior friendly” and a lot of this will depend what other technology, if any, exists in their world.

So for someone who had a Mac, even an old Mac, an iPad is the right answer (could be an old iPad, they are remarkably useful still). Someone with a Windows laptop wouldn’t get as many “it just works” effects from one. I feel like the important part is setting up tablets to work for people which involves… Continue reading “Ask A Librarian: Senior-Friendly Devices?”

Ask A Librarian: training for older tech users?

a drawing tablet with a stylus next to it and a very colorful image on the screen
Cytheriachen / CC BY-SA

Email I got from a local non-profit worker, looking to apply for a grant, asked: Do you have input on how older people learn best and how we should set up training program?

Amy may have other suggestions but for me, in drop-in time, what often gets people the most motivated is if they have a problem they want to solve. They often learn well in groups, if this is possible, and it’s useful to have a good idea of what assistive technology is available to them in case they have vision/hearing/motor skill challenges.

Assistive technology can make ALL of these things go more smoothly, but not if people don’t know about them. Continue reading “Ask A Librarian: training for older tech users?”

Ask A Librarian: How to get started adding citations to Wikipedia

It is fine if you don’t like Wikipedia. I do, despite its shortcomings. An easy way to get started, if it’s the sort of thing you’d like to try, is by adding citations which is a kind of natural librarian thing. I wrote an email to an online friend spelling out ways to get started. There are a few helpful tools and some “good to know” stuff. Adding citations can be a good way to get started and has maybe three steps

    1. Find something that needs a citation
    2. Find a citation for that thing
    3. Format and insert that citation (and add a note, and then if there are no more cites needed, remote the “citation needed” banner)

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Ask a Librarian: Older person wanting to learn about tech

screenshot of the Yahoo Internet Life web site from 2002

Subtitled: What’s the Yahoo! Internet Life for this generation?

From a friend: A nice older lady asked for advice on keeping up with technology and the kids. Are there any resources you’d recommend that I can in turn recommend to her? Web pages, books, etc?

That’s super challenging because some of it depends on what level she is at already.

  • Online or offline information?
  • Is she in an existing community?
  • What’s her level of understanding? (for some people you have to overcome some pretty serious “I am an idiot” intertia, for others, not so much)

If she just wants to learn about her own technology I often suggest dummies guides or a few “for seniors” books that her library might have. GFC Learn Free has some great online tutorials as does Lynda.com (now owned by LinkedIn, UGH but that’s just a you+me complaint I think, most people don’t care). Also, of course, check out if there are classes at the local library.

If she’s just curious “What’s new in tech this week” she could do worse than AARP. I thought they had a “what’s new in tech” podcast and I guess they don’t? They do have this landing page which would be good, some older people don’t like AARP (can’t blame them, some of their stuff is annoying) but if she’s already in that zone, it’s a good one.

One group that does an good job for a specific niche is AAA for road/travel stuff. Their magazine is nice and readable but will also talk about apps and tools for traveling and I’ve always appreciate that. Same thing with Kiplingers for money stuff. I don’t know why I assume older people want “magazines” but that is what my mom liked. Yahoo used to have a great magazine that would highlight new tech trends and I think we all miss it. Wired is really not it and I don’t think there’s another one that does what the Yahoo mag did.

Podcasts are places a lot of people get information (I’ve never really made the jump) but they have some trusted brands. I think the big deal is convincing people that it’s just like listening to the radio which it can be but there are some hurdles first.
This NPR podcast covers “the kids” though it’s more geared towards parenting. NPR also has this one but I am more shruggo on it.
If she’s already using some news platform (Reddit, Google, I know I know) showing her how to get the “tech” section of those can be useful. Like Google News has a technology section and I find it good for skimming what’s going on lately. Reddit’s ELI5 is great for basic explanations of stuff as is Simple Wikipedia (Wikipedia written for about a third grader but you don’t have to tell her)
Hope this is helpful. I suspect there is probably a better place to go (I’ll ask people at drop-in time) but it’s so far outside of my wheelhouse I don’t know about it anymore. Cheers and happy autumn