Open Source Software in Libraries

Casey Bisson has written a Library Technology Reports issue on Open Source Software in Libraries with a chapter by yours truly. I got to install and run Mac and Windows versions of the more popular desktop open source applications and take screenshots and make recommendations. Of course it’s not hard to recommend something like Firefox with all its sexy add-ons and Greasemonkey scripts, but you might not know that VLC is a pretty good media player, or that for advanced users Gimp can do a lot of what Photoshop does for no cost. Now if we can just get our style guides properly updated to not suggest hyphenating it all the time, we’ll be golden.

accomplishments, small and large

So last week I helped one of the small libraries I worked with get their in-house library catalog actually online, like on the web. They use Follett and had to pay some ungodly amount of money for the “web connector” software to make this happen. The process involves installing a fairly non-standard web server onto whatever your server is and then using it as the interface to your existing Follett install. The manual says you need to have a static IP address to make this work and the cable company they use for Internet won’t give them one. So, we had to do a little haxie magic using DynDNS, a special port redirect in the router, and a little app that lives on the server and broadcasts its current IP address to the DNS server. I had an idea that this would work but wasn’t totally sure, so we tried it. Other than that, my basic approach was “I am not a good cook but I can follow a decent recipe” which is what we did for the install.

When I say “we”, I mean me and my friend Stan who is a local IT guy who comes with me on some of these more complicated projects for the cost of lunch and does all the typing while I answer questions and explain what’s going on. The software install took all of fifteen minutes but the Q and A session took nearly an hour. As it stands they’re probably still going to use the local version of the OPAC in-house just in case the Internet goes down. I’m not sure I understand this reasoning and told them so. I’m as cautious as the next person as far as having a Plan B for most catastrophic situations, but I worry that if you only roll out the most bulletproof solutions, you wind up never trying new things and you live in fear that you haven’t tested everything rigorously enough. This sort of fear, uncertainty and doubt means going with large-scale tried and true solutions and is a definite impediment to getting libraries to work with open source. Additionally, with the perpetual betaness of a lot of 2.0 tools, anyone can muster up a reason to say no to them. I’m still always looking for the angle that will make people say “yes.”

ubunutu follow-up, explanations and links

Wow, so that was a crazy 36 hours or so. I posted that video, went to bed and woke up to find I was a minor media sensation. The video has been seen almost 14,000 times. Cory Doctorow called me an “Internet folk-hero” (which cracks me up). I wrote a bit more about that on my personal website. When people ask about social software and what it’s good for, I can now safely say that it’s good for having someone ship you a few boxes of your favorite open source OS on CD (you can get some too!), a few random marriage proposals from guys with hotmail addresses, and leveraging whatever your position is so that more people can know about it. More knowledge is good. The biggest piece of overall feedback I got was that my little video made installing an operating system look “fun” and when was the last time you had fun installing an operating system?

I do need to come clean and say that I haven’t even gone back to the library to see how the desktops are working out yet. I’m there for 90 min or so every week or every other week. I still haven’t tackled stickier issues like Internet and printer drivers. I have to change the root password now that everyone has seen it. I have installed Ubuntu a grand total of four times, once with an awful lot of help. Both my PC and my Mac laptops run Ubuntu but while it’s my OS of choice on the PC, I like the Mac OS better on the MacBook and I apologize for not being a True Believer. Here are some good Ubuntu links that people sent me either over email or in the comments. If you’re Ubuntu-curious, they will help you.

do you ubuntu?

Check me out, I made a little video with me in it and I’m putting it here.

I installed Ubuntu on two of the donated PCs at my library yesterday. It took less than an hour. In fact, if I hadn’t been making the little movie at the same time [with my laptop and my little Canon digital Elph; I don’t have a video camera] it would have taken me even less time. Ubuntu comes bundled with a lot of the popular Open Source software titles like OpenOffice, Gimp and Firefox. The Calef Library has two Windows PCs already so if people need specific software that doesn’t run on Ubuntu, they can use those. I’d like to get them a Mac as well and then they can be the only library (to my knowledge) that is triple platform in the entire state of Vermont.

Note: I have not connected these machines to the Internet or the printer yet, so I’m sure there may be pitfalls waiting for me along the way, but I think that would be true no matter what platform I was using. Ubuntu is free. My install process went like this: download and burn the Ubuntu disk image to a CD. Turn on the computer with the Ubuntu CD in the CD drive. The computer boots Ubuntu from the CD. You have the option to run it this way or install it to the hard drive. You have the option to install it on a partition (and keep Windows also) or just erase the drive and install Ubuntu as the only operating system. You restart the machine and it runs Ubuntu and it Just Works. For the Ubuntu curious (I just like saying ubuntu over and over ubuntu ubuntu ubuntu…) you might enjoy this website How to install ANYTHING in Ubuntu. If you’re just Linux curious, you might enjoy this article on how Howard County migrated more than 200 PCs to Linux, and this was in 2004. Hope you like the little movie. Please drop a note in the comments if you’re using Ubuntu at your library.

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Google Answerers, a tally

Now that Google Answers is no longer an active project it’s easy to use Google itself to do some tabulating of who was actually doing what there. Using a pretty simple query the folks over at Web Owls have compiled a list of roughly how many questions each Google Answer Person answered. You can see me way down the list at 24. What’s interesting, to me, is how few people worked for such a high profile project, and how few people answered the bulk of all the questions to Google Answers. Interestingly, almost 40 of them are working over at Uclue which seems to have almost the same structure externally speaking as GA did.