wedging open source into your library effectively

It’s great to mess around with open source tools if you’re geeky and techie. However what if, like many small libraries and solo librarians, you’re not? PALINET has been looking at open source tools and I really really like what PALINET is doing to make using an open source ILS a genuine option for their member libraries. Way to actually address the problem PALINET, nice job.

PALINET is aware that not all of our members have the technical support or skills necessary to install or test the open source applications that are currently available. We’re looking at a number of ways to address this issue, but we’ve taken two initial steps already. First, a member Technology Caucus has begun regular discussions of open source software tools in monthly meetings. Yesterday, a group of library developers met at the PALINET offices in Philadelphia to install test copies of Koha and Evergreen for evaluation and comparison. It’s my hope that we’ll be able to put together a couple of really clean, well integrated, model systems, which will demonstrate the kind of functionality that is possible with these open source ILS solutions.

[wilt]

quickie Ubuntu update

printer + internet success!

So it’s been a while since I checked in from the Ubuntu installs at the library. Life intervened in a ton of ways. I went back over to the library today. I spent most of my time helping a Ukranian artist woman wade through the 250 emails in her inbox spanning almost two years. Every time she’d see a lost job opportunity or a note from a friend from eight months ago she’d say "see, this is why I have to know this, I lose work not knowing this…" I had to agree to a point but also mentioned that checking her email — however that needed to happen — more than once every 18 months was probably part of it.

So, I was in prime form when I went downstairs to check on the Ubuntu machines. The handyman had installed the ethernet drop from upstairs and I had limited time. This is what I did in about 20 minutes.

– made basic user accounts on each machine and changed the password on the admin accounts from the one I put on the YouTube video
– Set up the desktop for that account to have Firefox and OpenOffice on it (for now, we’ll move to games and IM once this is established as working)
– Plugged both computers into the switch I got. Hey check that out, they’re on the Internet. That was simple.
– Plugged the printer into one of them (HP 6100 series all on one blah) and went through the install printer routine. Hey look IT JUST WORKS, and prints.

Now one of the machines prints, both of them are on the internet, they’ve got a non-admin account on both of them and a locked down admin account with a new password. Next time I’ll do software updates and get the other printer working via the network, flesh out the desktops some and write some documentation. Woo! (crossposted from Flickr)

Open Source Software in Libraries

Casey Bisson has written a Library Technology Reports issue on Open Source Software in Libraries with a chapter by yours truly. I got to install and run Mac and Windows versions of the more popular desktop open source applications and take screenshots and make recommendations. Of course it’s not hard to recommend something like Firefox with all its sexy add-ons and Greasemonkey scripts, but you might not know that VLC is a pretty good media player, or that for advanced users Gimp can do a lot of what Photoshop does for no cost. Now if we can just get our style guides properly updated to not suggest hyphenating it all the time, we’ll be golden.

accomplishments, small and large

So last week I helped one of the small libraries I worked with get their in-house library catalog actually online, like on the web. They use Follett and had to pay some ungodly amount of money for the “web connector” software to make this happen. The process involves installing a fairly non-standard web server onto whatever your server is and then using it as the interface to your existing Follett install. The manual says you need to have a static IP address to make this work and the cable company they use for Internet won’t give them one. So, we had to do a little haxie magic using DynDNS, a special port redirect in the router, and a little app that lives on the server and broadcasts its current IP address to the DNS server. I had an idea that this would work but wasn’t totally sure, so we tried it. Other than that, my basic approach was “I am not a good cook but I can follow a decent recipe” which is what we did for the install.

When I say “we”, I mean me and my friend Stan who is a local IT guy who comes with me on some of these more complicated projects for the cost of lunch and does all the typing while I answer questions and explain what’s going on. The software install took all of fifteen minutes but the Q and A session took nearly an hour. As it stands they’re probably still going to use the local version of the OPAC in-house just in case the Internet goes down. I’m not sure I understand this reasoning and told them so. I’m as cautious as the next person as far as having a Plan B for most catastrophic situations, but I worry that if you only roll out the most bulletproof solutions, you wind up never trying new things and you live in fear that you haven’t tested everything rigorously enough. This sort of fear, uncertainty and doubt means going with large-scale tried and true solutions and is a definite impediment to getting libraries to work with open source. Additionally, with the perpetual betaness of a lot of 2.0 tools, anyone can muster up a reason to say no to them. I’m still always looking for the angle that will make people say “yes.”

ubunutu follow-up, explanations and links

Wow, so that was a crazy 36 hours or so. I posted that video, went to bed and woke up to find I was a minor media sensation. The video has been seen almost 14,000 times. Cory Doctorow called me an “Internet folk-hero” (which cracks me up). I wrote a bit more about that on my personal website. When people ask about social software and what it’s good for, I can now safely say that it’s good for having someone ship you a few boxes of your favorite open source OS on CD (you can get some too!), a few random marriage proposals from guys with hotmail addresses, and leveraging whatever your position is so that more people can know about it. More knowledge is good. The biggest piece of overall feedback I got was that my little video made installing an operating system look “fun” and when was the last time you had fun installing an operating system?

I do need to come clean and say that I haven’t even gone back to the library to see how the desktops are working out yet. I’m there for 90 min or so every week or every other week. I still haven’t tackled stickier issues like Internet and printer drivers. I have to change the root password now that everyone has seen it. I have installed Ubuntu a grand total of four times, once with an awful lot of help. Both my PC and my Mac laptops run Ubuntu but while it’s my OS of choice on the PC, I like the Mac OS better on the MacBook and I apologize for not being a True Believer. Here are some good Ubuntu links that people sent me either over email or in the comments. If you’re Ubuntu-curious, they will help you.