email @ your library, and a request

I often tell people after my talks to email me their questions if they’re longer than I can reasonably answer during a quick after-talk chat session. A librarian from New Hampshire emailed me yesterday to ask about the email classes I’ve taught, both in the library and in the adult ed classes I teach at nights. I wrote her a long chatty email about the ins and outs of teaching email classes mostly to older adults. Then I figured I’d copy it over and linkt o it here. Then I figured I’d include it a few different ways so that readers could see a few ways you can get content on the web, instantly. For those of you who just want to read about my email classes, any of these will work.

  • email class on Jottit – a very smooth interface where you get a subdomain of your choosing and can put text there. You can do this short-term or own your page wiht the addition of a password and an email address to send a lost password. Brainchild of Aaron Swartz
  • email class on pasta mostly just a text box that you can paste words into that will automatically link it to your del.icio.us account. I’ve used this for years and while there is no guaratnee, it often fits the bill for text I don’t want to dump directly on the blog but want to be able to talk about.
  • email class on cl1p.net – lets you post as text, rich text or “message board” and pick a URL starting with cl1p.net. For a small donation you can own the URL for some length of time. Pretty basic but functional

And my question. I say in the email that I’d really like a “getting started with email” book, something totally brand-neutral that just discusses email concepts and mechanisms. I don’t care if there are branded examples, but I’m not looking for a “how to use Yahoo mail” tutorial and I’m looking for PRINT though I know I can print out a website. So, I can Google like anyone, but does such a simple book exist? I’m feeling maybe it could even be a pamphlet that if it doesn’t exist, might be better off being created one of these days.

the digital dark ages? machines of loving grace?

While I find that using my computer for more of my communication and cultural creations works for me, it’s more of a concern when we think of this as the model for large-scale cultural products. The National Library of Australia tells us/warns us that cultural production in Australia is predominantly in digital form. They’ve made a bold statement about the role of the library in maintaining and preserving these cultural products. It’s a strong but hopeful almost-manifesto ending with Investing in Australia’s digital heritage is an investment for the future. Well done. With that said, here’s a poem I’ve always liked from Richard Brautigan. [thanks gwyn]

All Watched Over by Machines of Loving Grace

I like to think (and
the sooner the better!)
of a cybernetic meadow
where mammals and computers
live together in mutually
programming harmony
like pure water
touching clear sky.

I like to think
(right now, please!)
of a cybernetic forest
filled with pines and electronics
where deer stroll peacefully
past computers
as if they were flowers
with spinning blossoms.

I like to think
(it has to be!)
of a cybernetic ecology
where we are free of our labors
and joined back to nature,
returned to our mammal
brothers and sisters,
and all watched over
by machines of loving grace.

“web services” doesn’t mean just getting a better website

Karen Coombs explains why web services isn’t just about a better website and also explains what some of the sacred cows are that keep library websites from being better.

[M]eeting your users where they are isn’t about making them come to the library website. In considering our long term virtual presence plans, the library website is a given. People who come to the site know we exist and want to use our services. To truly be successful we have to get our content into the path of the people who wouldn’t walk through our door (physical or virtual).

I like Karen’s talks about her work website specifically because she’s part of a larger team that all needs to work together to roll out new services to their faculty, student and staff population. I feel lucky because I often have carte blanche in the tiny sites for tiny libraries that I design. I also have very little reach with those sites. That’s okay for what I’m trying to do, but if I had to bring together multiple different stakeholders and make them happy with a website — including those designing, for example, for 800 x 600 resolution screens — I’m sure I’d find it very challenging indeed.

I’m en route to Nova Scotia today, speaking at NSLA and at a Learning 2.0 program with Ryan Deschamps, but when I get back I hope to show off my own collaborative project, turning the Vermont Library Association site into a bloggish group-maintained site from a static single-admin site. It’s gotten so that I have enough WordPress admin login pages to keep track of that I’ve shunted them into their own folder on my bookmarks toolbar. Exciting times!

ALA study: public library funding & technology access

Libraries Connect Communities: Public Library Funding & Technology Access Study 2006-2007 Report is out today. I haven’t looked at it yet and was waiting for it to hit the website. The URL for the actual 6MB file is here

http://www.ala.org/ala/ors/publiclibraryfundingtechnologyaccessstudy/finalreport.pdf

If you bookmark the page the document is linked to it will appear as “ALA | 2006-2007 Report” on your bookmark list. While I continue to make the point that tech/web savviness is going to be an important part of being useful relevant libraries in the 21st century, we still put out documents intended to be widely disseminated in PDF format, not HTML This assures that it will be shallowly linked and quoted, if at all, and those links will be hard to track and learn from.

The one news article that I’ve read referring to this report — an AP wire article that I read in the Las Vegas Sun — “Despite Demand, Libraries Won’t Add PCs” is a weird mess of statistics and odd conclusions (won’t add PCs? how about can’t add PCs. Who did this study again? Oh right The Gates Foundation… gee I wonder what their solution to this involves, it better not be Vista. update: the geeky artist librarian agrees). It discusses how popular technology in libraries has become, but also what the limitations are that libraries are facing. The whole article is tailor-made to support a roll-out of the Gates Foundation’s next round of funding which I’m sure will nicely sew up all the loose ends that this article pinpoints.

Except for the fact that more computers means, or should mean, more staff and more space, neither of which get a lot of lip service from technology grantors who would rather give away last year’s software for a hefty tax writeoff. You’ll note that this article says that libraries are cutting staffing so they can afford more computers. I assume then that this is supposed to imply that getting more computers means more freed up money to hire staff. However, we all know, at least out here in rural noplace, that funding remains fixed as does space and what we could really use is an operating system that doesn’t need a 20MB security update every few weeks and a browser that isn’t out-of-the-box vulnerable to a huge range of exploits that leave our computers barely working. The good news is that we can get both of those things through no denial installment loans direct lenders only and we don’t have to wait for someone to loan us money to do it. Sorry for the slightly bitter tone, I’ll chime in with some more facts from this study once I’ve gotten a chance to read it.