My talk went well. It was scary (keynote!), early (8:30!), and multimedia (slides, video, me doing the blah blah part). I have this problem basically not being able to remember a thing I said after I get off the microphone BUT this time I wrote the talk out first, and this time I think it was even recorded. I’ll keep you posted on that. Here are my slides, notes and some more links. Thanks to everyone who paid close attention, blogged about it, and/or laughed at my jokes, and thanks to the conference planners for inviting me and encouraging me to make the trip.
Category: me!
five talks in five days in two countries
So. I just got back from a weeklong trip that took me to Somerville, Nova Scotia and environs, and the Manchester/Hooksett New Hampshire area. You can see some photos. This is what I did there.
- I went to a brown bag lunch with the Dalhousie students which I mentioned a few days ago. It was really a good time. It was the first brown bag lunch session of the year and there was a big group of first and second year students there, as well as a few faculty members. People had done their homework and had really interesting questions to ask me from many different facets of what I do. We had a nice talk.
- I helped Ryan Deschamps kick off the Learning 2.0 program he is doing at Halifax Public Libraries. I gave a talk on Learning 2.0 called Smart Tiny Tech and hung around for some of the other activities. The Learning 2.0 program is such a fun and non-threatening way to get people really digging under the hood learning some technology topics, I love seeing it being rolled out.
- I gave a talk at NSLA about Library 2.0 topics, a little more “big picture” and a little less specific. I like doing this talk because I can always take the general outline and add local 2.0 examples so it doesn’t look like all 2.0 development is at Ann Arbor District Library and a few other techie-seeming places. My favorite new find was the Natural Resources Library of Canada (Ottowa) and their del.icio.us links.
- Sunday I came home to the states, but not quite back to Vermont. Today I went to the NHLA Everything You Always Wanted to Know About 2.0 workshop where I presented with Andrea and Lichen. I gave a talk about Flickr and del.icio.us and one about Open Source Software which was a modification of Eric Goldhagen’s open source talk that I linked to here (direct link to his ppt). Then we stuck around for the gadget session and the geek session where we actually got a significant amount of hands-on time with the things we had been talking about. This was a really great and often-overlooked thing to be able to do.
Now I’m home and I’m uploading pictures and digging through backed up email and getting ready to start my work week tomorrow after some serious time off. Thanks to everyone who made the trip not just possible but enjoyable. update: Lichen has links to her talks and notes from the day up as well.
librarian.net now running on WordPress 2.2.2
I upgraded to WordPress 2.2.2. Did you notice? I used a nifty little plug in called Maintennce Mode so that if you did try to hit the site in the last 20 minutes or so, you’d see a silly photo of me and a note that the site would be back up in about 60 minutes. How very 2.0, no? If you notice anything gone kablooey, please email me and let me know. I’ll be around here kicking hte tires.
Also, another transition you may not have noticed. The Shifted Librarian is running on WordPress now too! While I can’t take all the credit for it, I did port the design over to a WordPress template and did a lot of the fiddley bits that make the site look and feel almost the same while working a lot better. Blake did some nifty back-end heroics and Jenny gave us both the guidance (and the passwords) to get it all done.
a week in the life, august edition
I have a month pretty free of travel and speaking stuff so I’ve been doing more little library work in August. Here are a few things I’ve done this week both here and online.
- Stopped by the Tunbridge library in Monday to help a woman who is re-entering the workforce brush up on her Excel chops. I had to tell her that while Excel hasn’t changed much, the amount Excel tries to help the user has. That is, there are all these wizards and auto-widgets that try to make Excel easier but have the end result for novice users of making Excel harder. The main problem my student was having, however, was trying to figure out where her missing Word toolbar went and no matter how many times I said I pretty much couldn’t troubleshoot a personal computer problem remotely (and offered alternatives like a good manual or the help files) she sort of couldn’t stop talking about it. I see this fairly often. I suggested that she buy a USB drive so that I could give her homework assignments that she could take home.
- I talked to the Tunbridge librarian about a Photoshop problem she was having which was actually a much more complicated problem. She has taken photos of flowers for the library’s flower sale, but the way they show up on the screen and the way they print doesn’t reproduce the colors accurately. I showed her how to do some color adjustment in Photoshop but said that tweaking the printer to get things just right was likely overkill for what she was suggesting. Explained how color calibration works. Sometimes good tech support involves telling people that what they want to do is going to take significantly more time than they have budgeted, and suggesting an alternate plan. This sort of time estimate thing is fairly easy for me and seems to be a big difference between someone who is really comfy with computers and someone who is still in the early stages of getting to know how they work.
- The lady who lived next door to the library brought her laptop over to see if it had any “network card” in it so that she could use the library’s wifi instead of her dial-up. Answer: no, but I explained to her how she could buy one if she wanted to.
- Visited the Royalton Library to help the librarian figure out why the computer keeps asking for some sort of HP Setup CD when it starts and pops up a zillion messages, sometimes freezing the computer. Figured out how to turn off the thing that requires it. The staff computer also has some sort of virus file (according to AVG) that throws up random pop-ups but we couldn’t remove it even following Symantec’s instructions. Switching to Firefox at least made the pop-up problem go away and bought us some time.
- No one came to my Tuesday drop-in time. The network was down anyhow, for unknown reasons. The IT company who has the school contract wasn’t sure what the problem was and could give no firm ETA so I went to donate blood instead of waiting to see if anyone would show up just to tell them that our Internet was down. Even though my drop-in time is just “computer time” 90% of the people who come in use the Internet in some form or another.
- Wednesday I went with my friend Stan to the Tunbridge World’s Fair office. They are using some sort of Fair Management software that doesn’t play nice with the network. I knew I was in over my head so I brought my pal Stan in for a consult. He mostly hammered the software into shape while I cleaned up the office, organized things, and hung up a few years’ worth of ribbons. One of the library trustees who also works part time for the fair bought us lunch and offered us free tickets when the fair starts next month.
- I stopped by the Kimball Library in Randolph before drop-in time on Thursday. I’ve been working with the librarian who works on the website, helping make the site more functional for the staff as well as for patrons. I showed her how to get her web log files and run them through Webalizer and we looked at he traffic the site has been getting since we added the online catalog a few months back. I also helped her get a Kid’s Page started in the hopes that it will inspire the (very busy) kid/ya librarian to give us suggestions of what to put there.
- Thursday I had one student at drop-in time, a teacher from the high school who was trying to make a list of donors for the Crafts Center Restoration project in town. Someone had typed the list up originally and she needed to know how to add a name to the list she has on the disk. She wanted to use her computer at the school but it didn’t have a disk drive. So we muddled through that and I asked if she had any other questions and showed her how to make a mailing list using her ISP’s webmail program and also how to attach a photo to an email message.
Meanwhile this week, I’ve been going back and forth with some folks from VLA about changes we’re planning for the VLA website, bought tickets to Nova Scotia for a few talks I’ll be giving there in September, accepted an invitation to join the Steering Committee of the MaintainIT Project, made plans to do some work with Casey and the Scriblio project, firmed up plans for a talk in Rhode Island, passed on a talk in Delaware that conflicted with a talk I’m giving in Kansas, and started making plans for my next week of library visits and my next month of travel/talks. I have a friend who is another local librarian who is working possibly switching her library to an open source OPAC and we’ve been scheming about that. I got my inbox down to single digits by replying to almost everyone who had written me after the NYT/WSJ articles. If I haven’t replied to you yet, I swear I will this week.
That’s the report for now. Today is a day for guests and swimming in the pool and maybe some grilling in the backyard if the weather holds.
Hello Wall Street Journal readers!
Or, if you don’t know what I’m taking about, go read this story: Discord Over Dewey. It’s loosely about the Arizona library that decided to get rid of Dewey and make the shelves more bookstore-like, you know the one, but it gets bigger. To quote the article
[T]he debate, say many librarians, is about more than one branch’s organizational system. It feeds into a broader, increasingly urgent discussion about libraries, where a growing number of patrons, used to Google and Yahoo, simply don’t look for books and information the way they used to. Some are drawing on cues from the Internet in proposals for overhauls of cataloging systems, but others are more hesitant, saying that the Web’s tendency to provide thousands of somewhat-relevant results flies in the face of the carefully tailored research libraries pride themselves on.
And if the Wall Street Journal can end a sentence with a preposition, we know the times are changing, right? I’m quoted a little in the article. I had a nice long chat with the writer — as with the NYT piece — and just a tiny bit of it got quoted which I think confuses a few issues, but hey it links here so I can spell them out now in more detail.
- The difference between research and looking for information for other purposes. There are much stricter requirements for research — what’s citeable, what’s a good source, what’s authoritative — and a lot of the agitation has been about less-authoritative sites being used more and more not just for people looking up things that interest them, but also for research or attempted research. Is it okay to cite Wikipedia as long as you can prove that you understand that it’s not authoritative? Isn’t there research value to saying that some fact is in Wikipedia, even if it’s not necessarily the same value as that thing being true?
- The age gap. People not raised with Google are often more okay with their searches being iterative processes that take longer. Some aren’t. Similarly, younger users are often impatient with iterative searching or the very familiar “try these sources and let me know if they’re okay and if not we can find some others” approach.
- Google slicing. I was making a point that because Google is so popular, people forget that information can be indexed by different things than Google decides to index it under. So, searching for content by filesize, by “most recently added to the catalog”, by date added, these are all things Google could do but doesn’t. The problem is that we are forgetting that there are other ways to determine relevance, or relevance to US.
In any case, I liked the article and it had good quotes from a lot of people, some you will recognize and a few you may not. They end the bit with a good line from Michael Casey “Librarians like to think that we’re indispensable,” he said. “While I think that is true to a point, I don’t think we should continue to propagate the idea that we’re indispensable by keeping a complicated cataloging system.”