Social Software in Libraries, a presentation

Yesterday I was down in Lakeville Massachusetts talking about social software in libraries. It was a longish timeslot and I split it up into a small talk about software, some examples of what New England libraries have been doing and less time than I would have wanted, discussing the difference between tools and brands in the social software world.

What I mean is, a wiki is a tool. Mediawiki is a brand or type of wiki. Wikipedia is an example of a Mediawiki wiki. I decided that part of really getting the idea of social software or technology generally is that many people confuse tools and brands and examples and I think people will feel more in charge of technology if they know how to explain it. From working with novice users, I know they use turns of phrases like “My Yahoo s broken” and don’t even realize that they’re not really speaking sensically to someone who understands the terms. On the other hand, I can understand how the idea of “a browser” can be pretty transparent and ethereal to someone who only knows that you click the blue E and you get the Internet. I had an Internet before web browsing, many people haven’t.

In any case, I met a lot of neat librarians, had less time than I wanted to — a perpetual problem for me and one that I work on constantly — and made some useful handouts and slides that you should feel free to adapt to your needs. They are here

I only have screenshots for the examples page but they are linked from the main page. I live in fear that I’ll set up a lot of excellent links and then I’ll have no Internet access to show them off so I try to prepare a zillion different ways. I think this can sometimes lead to a less-than-awesome experience because part of what’s great about social software is the sheer aliveness of it “Oh look, my friend is doing that right now” “Hey I can add this tag and see who else has used it right now” but hopefully I gave people enough to chew on and an enthusiasm to seek out more.

SEMLS workshop on Wednesday

I’m digging into social software for libraries again as I prepare for a workshop I’ll be giving on Wednesday at the Southeastern Massachusetts Library System. Usually when I do this I try to find good examples of social technology being used by librarians in whatever region I am speaking in. In Dubai this was a terrific challenge, in the SEMLS location it will be harder just to pick one or two examples. Look at their website and how nice it looks and how fresh the content is! In Googling around to find a good link for my talk, I also found their wiki, the del.icio.us tag for their learning 2.0 project and their tech watch and news blogs.

The other little piece I’m adding is some statistical perspective. Fred Stutzman — whose blog is always a great source of data about social sites, particularly Facebook and the privacy/identity issues involved with them — found that by digging around in a Pew report about peple’s use of the Internet during the presidential campaign, he could glean information about people’s use of social networking generally.

22% of Americans use SNS. Broken down by age range, 67% of those age 18-29, 21% of those 30-39, and 6% of those 40+ use SNS. Based on 1430 respondents, margin of error should be about +/- 3%. This is a nice statistic for those who have been relying on self-reports and press accounts.

Computers in Libraries welcomes me

Jessamyn Joins Us

If you’re at ALA you may have already seen this issue of Computers in Libraries. If not, you may be interested to know that I’m going to be co-editing (well alternating writing) the Tech Tips Column with Rachel Singer Gordon.

It’s hard for wordy old me to give advice in 1300 words but I do my best and even include a screenshot or two. I have the right to post my columns ninety days after they’re published in print so they’ll show up here eventually as well. The January issue has my advice on how to examine your web logs to figure out how, when and where users are accessing your website. The column I put to bed just today (I guess technically it’s a department, Dan Chudnov, now he has a column) due out in March is about Open Source software. I’m a little sad to see my favorite editor, Kathy Dempsey, move on to bigger and better things and I’m a little nervous about getting edited again, but so far it’s been great and just another way to get the word out.

2007 reading list, a year end summary

Here are previous year end lists: 2006, 2005, 2004. As you probably know, my booklist lives in a separate blog and it has its own RSS feed. I’m not a voracious reader and I’ve been heavy into genre fiction this year, but here’s the wrap-up of what I read in 2007.

number of books read in 2007: 53
number of books read in 2005: 86
number of books read in 2004: 103
number of books read in 2003: 75
number of books read in 2002: 91
number of books read in 2001: 78
average read per month: 4.4
average read per week: 1
number read in worst month: 1 (November)
number read in best month: 9 (March)
percentage by male authors: 78
percentage by female authors: 22
fiction as percentage of total: 63
non-fiction as percentage of total: 37
percentage of total liked: 89
percentage of total ambivalent: 11
percentage of total disliked: 0

It was not a good year for reading, to put it mildly. I did more travel than ever before, but I spent more time on planes either working or watching back-of-seat movies or just sleeping. Last year I felt like I got a lot of reading done on planes.

This year I also had a new time-consuming hobby which was (and is) swimming. In an attempt to meet a pretty ambitious goal — one which I did not wind up meeting, but boy did I try! — I spent a lot more free time swimming, driving to the pool, showering, etc. And then of course when you swim you sleep like a log, which means less fidgety before sleep time for reading which was a standard reading time for me. I like swimming a lot, but the impact it has on my reading is, to me, quite clear.

So, it’s interesting to do this every year to see how the years compare. I read a lot of genre fiction — six books by John Lescroart, two by Greg Bear, two by Henry Petroski, four graphic novels — and that will probably continue. I read a few books that I enjoyed but which took me weeks to work through, 1491 and Men of Tomorrow, which really put a damper on other reading. I did less parallel reading this year and more serial reading, so when one book bogged me down, I was less able to pick up something else. In any case, I believe that every single one of those books was a loaner from a friend or family member, a library book or a library booksale book and to me that’s a decent accomplishment. Happy reading to everyone in the new year.

Here are some other reader’s lists: Anirvan, Ruby.

Thanks to…

December is the wrap-up month around here. I’m still holding out hope that my booklist will gain another item or two, but I know I’m not doing any more public speaking in 2007 so I thought I’d do a wrap up and talk a little bit about behind the scenes stuff at librarian.net inc.

First of all, thanks to all the organizations that hosted me in 2007. This includes state and regional library associations like NELA, VLA, NSLA, NEASIS&T, ACURIL, ILN, LocLib and LARC. It also includes library systems that I came to do talks and workshops for, such as the University of Michigan, Halifax public libraries, Dodge City and Manhattan KS public libraries, a small group of New Hampshire libraries, and the State Library of South Australia. Lastly, I went to a few tech conferences like Computers in Libraries and Access 2007. Please forgive me for not linking to all of them, you can find more details as always on my Past Talks page. Some of these talks were paid gigs, some were gratis and allowed me to travel, some were supporting my local organizations, and some were all about spreading my ideas far and wide. Thanks to all these groups of librarians, technologists, administrators, and students for helping spread the word, whatever the word happens to be. Thanks to my day job for giving me the flexibility to do this much travelling.

One of the things that is challenging about my job teaching technology classes and working with local libraries is that the job pays terribly and it’s very very local. This means that I work with people who rely on me to use my big network to bring new ideas in and also to spread their stories and challenges to the larger world. I’m happy to get a chance to do that, and joyful that I’ve found a niche where I can be both local and global. Doing public speaking helps pay the bills a little but also allows me to do travelling that I could never do on my little local budget.

I also feel incredibly fortunate that for someone as technologically interested as I am I’ve been able to find an additional job really making a lot of my 2.0 interests live and breathe on the web. Being a community moderator at MetaFilter has been a full-time real paying job for me this year. Not only have I gotten to see Ask MetaFilter, our Q and A part of the site, become even more popular than the original linkblog part of the site, but I’ve also seen many librarians join and help people with their questions. I maintain a “last five questions on AskMe” sidebar to the web version of librarian.net, check it out if you’re interested.

With the site owner and two other employees, we’ve been able to use a lot of social tools to help people connect and share interests and get to know each other. This year alone we’ve added twitter, flickr and last.fm feeds to user profile pages, created an “also on” feature so that users can find MeFites on other social sites, and made our tagging system much more robust with the addition of a concerted backtagging effort. We’ve created resources that I’ve mentioned here such as the ReadMe wiki page for reading suggestions, the EatMe wiki page for food and cooking suggestions and a ShopMe section where users buying holiday gifts are encouraged to patronize the online shops of other MeFites.

I’m aware that a lot of this may just seem like frippery. However, I’ve spent a lot of time this year in between trips, in my Vermont fortress of solitude, thinking about what people want out of life and what I want out of life and how libraries do or do not meet those needs. Out here, I go to libraries for work and to get books and movies, but also to see people and have people see me. There’s a sense in which we don’t entirely exist, to me, unless our presence in the world has an impact, however small or however fleeting. Thursday I went to staff my usual drop-in time at the computer lab. My only student that day was a regular attendee who hadn’t been around in a while. She had been in my email class and I had helped her get her first email account. Her son, about my age, committed suicide in November. She had been home with her husband receiving a steady flow of well-wishers and co-grievers and casseroles. She was tired and she was sad but she wanted to leave the house and do something “normal” where people wouldn’t be clutching her arm saying “I’m SO sorry!” I had heard the news but hadn’t known what to say and as a result said nothing.

I’ve been dealing with my own melancholy thoughts lately and I haven’t had a lot of free cycles for other people, to my regret. So she came by, and we turned on the computer, and then just sat and talked in the lab for a few hours while the screen saver blinked at us. I think we both walked out the door feeling marginally better about our lives and the impending Wall of Holidays that I find difficult even in the very best of years.

So, thanks to you for reading this and for doing what you do, whatever you do, as well. Peace to you in the new year.