How long do you forgive bad tech? What do you do next?

I’m aware that accessing someone’s conference planner is not the same level of hackery as stealing their credit cards or breaking into their email account. However, I would just like to say that having an event planner where the password is not only the same for every user (until it’s changed) but also printed right there on the web page, turns the whole idea of having a password or any sort of security into a big joke. How do we teach librarians what good technology looks like if this is how we make them interact with us? For the record, using just the ALA Staff list, I was able to log in to someone else’s event planner in under a minute. The vendors get their password in an email, not much better.

I went to this page from Nicole’s post (I’m not going to the conference) just to see if it was really true that the page claims it is “best viewed in IE” which is yet another “tech don’t” in the world of 2008 browsers so much so that it calls into question all the rest of the site.

I don’t belong to ALA anymore. I did my time, paid my dues, donated a lot of service time to the organization and tried to be gentle and patient as they steered a big organization through the minefield of technological change. The Event Planner has been an outsourced, broken and insecure tool since they started using it. I’d like to see ALA do better, but my optimism that this will happen is flagging.

ALA’s Emily Sheketoff talks about library issues for the new administration

Emily Sheketoff is one of my favorite ALA employees to listen to. She always comes across as intelligent, sane and someone who has a deep and broad grasp of library issues in this new millenium including library technology issues. Here is a thirty minute interview with her on C-Span that aired a few weeks ago in which she talks abotu what some of the upcoming challenges will be for both libraries and the incoming administration in the coming years. I suggest you watch the entire thing.

ALA moves towards more open library content.

Via AL Direct comes this good news press release from ALA.

“Opening up American Libraries’ searchable PDFs at www.ala.org/alonline/ is just the first step toward making all future features and columns available on the site in HTML format in 2009,” said Leonard Kniffel, editor in chief. The current issue of the print magazine will be open to all, as will back issues through 2003; they were all formerly accessible only with a member log-in. The revamped AL website will link content to the AL online forum [hot link http://al.ala.org/forum/] where readers are encouraged to express their opinions about professional issues, news and controversies.

I wonder if this means that AL Direct will be archived and linkable online? American Libraries also has their own blog where they talk more about the decision to open up more of their content.

hello ala.org

I have to say I had no idea when I wrote my post the other day that the redesigned ALA.org was going live this week. It looks pretty good, with my minor nitpick being the main page title says “ALA | ALA | Home” in my browser bookmarks which seems a little weird (titles seem borked sitewide actually). Was sort of hoping to see a “Hey it’s live!” page link with info about the transition but honestly, it’s so darned nice looking and normal looking, that seems like a minor quibble. What do you think?

Also: if you see something that is not just not to your tastes but actually broken, please be part of the solution and take the time to email the web team and let them know what happened. Every new site launch comes with a bunch of unexpected little glitches, let’s help ALA fix theirs.

where we get our information

I’m moving house this week, so I’m living out of my inbox more than usual.

I’ve been getting emails about a Library Hotline article I was quoted in, from my talk at ALA. I gave a presentation with Louise Alcorn as part of the PLA track at ALA. My talk was called “Six Things You Maybe Didn’t Know About Rural Technology” You can see the pdf as well as links to Louise’s presentations on this page, there’s some great stuff about technology for small libraries. It went well and was well-attended.

LH covered it well but they did use this one line “How many of you know that tax forms must be filed online next year? she queried the audience. Many didn’t” What I actually said was that for many libraries they must help patrons GET their tax forms online. Small misquote, no big deal. It’s even possible I misspoke. In any case, I only knew about this when I started getting emails. Often if I post something in error to librarian.net I’ll get a comment about it, maybe two. In this case, I got ten emails within maybe a week or two from librarians asking me about this, and looking for more information about what they thought was a policy they hadn’t heard of. I replied that it was an error and finally wrote to Library Hotline who graciously agreed to print a correction.

This sort of thing always reminds me that in many ways large parts of our profession still rely on print-only sources for at least some of their keeping current. I know that every time I get a copy of Computers in Libraries or School Library Journal I always think “Oh hey I should write about that on librarian.net” and am always sad to not find the content online and linkable.