Every Problem Is Now a Technology Problem
Navigating the Digital Divide in the COVID Era

Jessamyn West
librarian.net/talks/vhc24
Vermont Humanities Council - Snapshot
Rutland Free Library - 24apr24

Slides

• These slides, PDF of these slides, All the slides on one page (accessible)

Cites & Tools

• How to Help Someone Use a Computer by Phil Agre
• Wikipedia: Turtles all the way down
• Public Libraries in the Time of COVID -- another talk I did about creative problem solving at libraries, not necessarily in a tech direction
• Why Low-Cost Devices Matter for Broadband Policy by Colin Rhinesmith
• FCC Emergency Broadband Benefit
• NDIA: Free and Low Cost Internet
• Randolph Area Mutual Aid Network website
• Captioned telephones from FCC
• Librarian.net: Getting Live Transcription Working with Zoom
• Twitter: Why isn't it simpler to make Zoom accessible?
• Wikipedia: Streetlight effect
• Pew Research on Digital Readiness Gaps
• Department of Libraries' ABLE Library
• Vermont Library Association events page
• Learn at home
  • NYPL classes
  • NYPL quizzes
  • GCF Global
  • how to take a screenshot
  • basic computer terms (pre internet)
  • internet acronyms
  • Official support forums: Apple, Windows, Chrome, Android
  • Get help with video conferencing: Zoom community, Teams community, Google Meet community, Skype community

Image Credits

• Background icon by Ben Davis from the Noun Project
• Flowered field from Wikimedia Commons
• Vermont by Alexander Skowalsky from the Noun Project
• Telephone by Magicon from the Noun Project
• online by iconcheese from the Noun Project
• Accessibility by Wichai Wi from the Noun Project
• Screenshot by Adrien Coquet from the Noun Project
• Learning by Komkrit Noenpoempisut from the Noun Project
• dig by The Pyramid School from the Noun Project
• tools by Eucalyp from the Noun Project
• Alzheimer by stzuana from the Noun Project
• Network by Piotrek Chuchla from the Noun Project
• confidence by dDara from the Noun Project
• Heart Hands by BomSymbols from the Noun Project
• nebulizer by Vectors Point from the Noun Project
• area by Nithinan Tatah from the Noun Project
• Parachute by Ealancheliyan s from the Noun Project
• diffusion by priyanka from the Noun Project
• Eyeroll by Brandy Bora from the Noun Project
• self-hug by Victoruler from the Noun Project

This work--slides, notes, links--is licensed under a Creative Commons Attribution 4.0 International License.