Tiny Tech & 2.0 Ethics

Jessamyn West
librarian.net/talks/brattleboro

Handouts & Files

• Tiny Tech & Ethics Slides - PDF , Keynote format, PowerPoint format

Tiny Tech Links

• CitizenTube
• Broadband Adoption and Use in America & NY Times summary [pdf]
• Pew Research Center's reports & August 2010 report about adoption slowdown
• Competing media messages image
• GROW Model of problem solving [goal, reality, obstacles/options, way forward]
• Mapbuilder
• READ Posters from Brattleboro DPW.
• Kimball library strategic plan.
• Popular library accounts using Twitter
• Flagler oral history project
• Extended Firefox information
• County of Brant Library: Home page, digital collections, Our Brant Wiki, Cemetery category & page
• Many more real-world digitzation stories.
• DIY Book Scanner & instructions, Book Liberator instructions
• Other good examples on the Library Success Wiki and "13 Ways (and 147 Tools) to Help Your Library Save Money on Technology"

Free Things

• Web 2.0 Freebies
• Dreamhost free hosting
• Flickr for Good
• Video hosting: YouTube, Vimeo, Viddler, Facebook
• Blogging software: Wordpress, Movable Type, Blogger, Twitter
• Cheapie "digitzation"
• Turning RSS into: email, a box on your website, a widget
• Making a calendar with an RSS feed - RSS calendar
• How to help someone use a computer pamphlet
• Further suggestions: Library Tech Talk, LibSuccess, Web4Lib mailing list

Small Usability Steps You Can Take

• Convert uneccessary PDFs
• Add images & personality
• Reach out in multiple ways, overlap is okay
• Track connections you make
• Use clear language, especially for new tools
• Find ways to take control of your own technology
• Make use of free tools to further the library's mission
• Use technology to reflect the community back to themselves, have them helping you
• Give patrons a chance to be better patrons: email updates, interacting when the library is closed, being tech-mentors for other patrons.

Ethics Links

2.0 Ethics

• Cloud computing: Wikipedia, First Monday article
• What is Web 2.0? Old but very good.
• Wikipedia: list of social software & list of social networking websites
• Intellectual freedom, defined: ALA Intellectual Freedom Q&A
• Privacy policies: Facebook, MySpace, Flickr
• policy sidebar: opt in vs. opt out (facebook knows what you did last summer)
• ALA: guidelines on intellectual freedom and privacy.
• Tools & prvacy implications: OPAC sample policy, email sample policy, IM sample policy, Google toolbar privacy "notice"
• Privacy audits: brief description, privacy audit checklist, what SFPL did, Karen Coyle's presentations, ALA tools including sample policies
• Recombining data leads to things we may not have thought of: AOL mess, pdf about tracking conflict of interest
• Three examples: Google Buzz, PleaseRobMe, Guys with iPhones (link is NOT SAFE FOR WORK)
• Laws: constitution - privacy expectation (more), COPPA (more) - minors, HIPAA, state library privacy laws
• what needs nailing down: Sample privacy policy. To explain: data collection, sharing, retention
  
• Three types of data: personal (PII), relational/transactional, behavioral (more)
• Policies: UC privacy policy pages and other library examples including library social software policies
• Organizations: EPIC, PRC, Stanford CIS privacy category