Remote Tech Support

Meets the Digital Divide

Jessamyn West
librarian.net/talks/CIL2020

Slides

• Keynote Slides, PDF of my slides
• See this talk's slides on the web

Links & Notes

• How to help someone use a computer by Phil Agre
• My tweet about helping people use computers.
• Vermont Department of Libraries COVID-19 resources
• Elmhurst Public Virtual Reference and Meeting Room
• Teaching Math on Twitch
• Connecting Librarians Discord
• Ferguson Library (MO) talking about their external technology offerings
• WBUR article on Denver Public's outside lab
• Origin of the "friendly groundhog" image. Thank you Chris Appelhans!