library 2.0, bang for buck

As I’ve said before, I don’t have much of a desire to become a library 2.0 pundit. I don’t have a strong opinion on the loose idea and I like the players on both sides of the argument. What I care about is the libraries I work with and how technology and the “outside world” affects them and how I can help them deal with that. Michael Golrick is a library administrator in Bridgeport, Connecticut which has its share of have-not patrons and he has a thoughtful post on how the Library 2.0 idea trickles down to patrons like his (and, by extension, like mine).

Michael is also running for Council, don’t forget, and has written the most amazing beginner’s guide to the American Library Association. Meredith Farkas has split out all the individual posts into one set, and I’m reprinting that list here:
ALA 101 Introduction
Part 1: Overview
Part 2: Divisions
Part 3: Round Tables
Part 4: Offices
Part 5: Committees
Part 6: Buildings and Conferences
Part 7: Governance (this means ALA Council)

hi – 28feb

Hi. Sometimes getting people on board with a new idea is just as easy as plowing forward with a positive attitude and hoping that people will either sign on and share your excitement, or at least watch cautiously and be willing to be convinced. Two examples from today

  1. ALA Council is going to have an online “face book” to help people familiarize themselves with their appointed and elected Council reps. Big props to Leslie Burger for this one, but I helped a little.
  2. The Roxbury Free Library in Roxbury Vermont now has a URL and a mini web page. Big props to Susan D’Amico for being willing to learn about domain shopping and I helped with a little hosting while they plan their next step. What a nice little achievement to take to town meeting, don’t you think?

In both these cases, someone in a position of authority basically had to make a decision, flip a switch, say “yea” or “nay” to a new idea, decide to do something different. With some some help from people with good information (me in these cases, and others) whole new things spring up, new combinations of information, new methods of delivery. How neat is that?

OPACs old and new, Ms. Jessamyn goes to Washington

I’m at the Calef Library in Washington today doing some computer maintenance and just all around tech chit-chat with the librarian. She’s involved in a discussion with the board of trustees about whether she can get health insurance this year and it’s not going particularly well. Her husband is a farmer, he doesn’t have health insurance either. It’s ineresting how many librarians in my region have farmer husbands. The library here is open 19 hours a week and she works ten of them, the other nine are staffed by a volunteer. You’ve probably seen the pictures of this library on Flickr, it’s a really lovely space. The librarian is a real can-do gal. She’s working with a nice space, a teeny budget, and a moderately supportive board. Her and I talk about technology and the things I explain to her stick with her.

We were talking about wireless today — the library has broadband on two computers via cable modem, the librarian shares her computer with the public when it’s busy — and she said “You just buy some hardware and set it up and you’re done?” I said yes, mostly. Next thing you know, we bought a wireless router with a wireless PCMCIA card for under $30, delivered. Next week when it arrives I’ll show her how to set it up, help her make some configuration handouts for her patrons, and we’re done. It will be the first wireless hotspot in Washington Vermont and probably the only one within 10-15 miles. When we were through talking about wireless, the Town Clerk called, she was having trouble with her email and couldn’t get the librarian’s report from her email in order to put in the town report. I walked over there and showed her how to enter her username and password into her dial-up configuration, and also how to use Word’s “recover text from any document” feature to get the librarian’s Word Perfect report into the clerk’s Word document. I got back to the library and tol the librarian she didn’t have to retype the report and this made her pretty happy.

I’ve been talking to the librarian here about getting her catalog online. ILS software is sort of expensive, though she could probably get the funding. For a library that for all intents and purposes is going to stay small, major feature-rich ILSes are not as important as things such as an easy interface and a simple and cheap data input mechanism. I’d been talking to Timothy over at LibraryThing about whether he’d consider rolling out a version of his super software for teeny libraries. His encouraging answer was “not yet” but we’ve been talking about it.

This brings me to my next topic, sparked by Jenny Levine’s TechSource post about Library 2.0 in the Real World and my new pal Casey who maybe you’ve heard of. Casey Bisson built an OPAC prototype that runs on WordPress. No, seriously, look. It will run with any vendor’s ILS. He talked about it at ALA well before I got there, and people were buzzing about it all week. Not only is it a clever hack, it’s clean, simple, unbranded and highly functional in ways that seem pretty obvious to bloghappy me. I’d love to see a prototype running publicly so that he could get some feedback from folks who maybe don’t come from the born-with-the-chip generation.

In my neck of the woods, small ILS vendors are charging $1500 for this level of functionality, the ability to put an OPAC on the web. Non-tech savvy librarians who don’t have the ability to code these features themselves find ways to pay it. And, bringing this post full-circle, then they find other ways to get health insurance for the year. I think you know the moral of this story. I’m happy to have some good news to report from here in the hinterlands.

AL Direct, a “perq” from the American Library Association

The American Library Association has launched an email newsletter and they have sent it to every ALA member with an email address on file. The AL Direct FAQ states “AL Direct (American Libraries Direct) is an electronic newsletter sent to ALA personal members by e-mail as a perquisite of membership.” Here is what I noticed in the first 15 minutes of getting my first newsletter.

  • The links in the newsletter go to a combination of online content (already available) and giant PDFs that seems to come directly from the pages of American Libraries. I’m not sure I see the value-add.
  • I wish I could tell which links went to giant PDFs before I clicked them, but each hyperlink is an affiliate link through an outfit called ixs1.net (helpful error message here) which means no mousing-over the text to figure out which is which.
  • The site uses web bugs as near as I can tell, while this is not surprising, neither is it cool
  • There is an unsubscribe link, but I had to use my email’s find feature to locate it.
  • They don’t post old issues on the web site. This makes a certain amount of sense, since there is already an AL Online news digest as well as a weekly roundup of stories coming to interested members in their inboxes, but then there’s the question: why do this at all?
  • I specifically set my communications preferences with ALA — once there was a way to do so — to receive “official communications only” which is described as “ballot, renewal and membership card, American Libraries and division journals and newsletters specified in the ALA Handbook of Organization” on the Communications Preferences page. This may be nitpicky of me, but I don’t see why a heavily-advertiser supported newsletter — Sirsi is the sponsor for issue 1 — which is mostly rehashing news I already have access to elsewhere in ALA is seen as official communications. Put another way, why is me saying it’s okay for them to mail me a magazine seen as the same as saying it’s okay to put me on an email list for a newsletter?

For those of you who are already not fans of ALA, this will come as no surprise, ALA continues not to understand how to communicate in the digital world. For those of us who keep saying “No no, I think there’s still hope” each fumbling foray like this makes us wince and wish we belonged to a savvy organization that excited and interested us with their new ideas and options for intteraction.

There has been a lot of talk about Library 2.0 lately, and I’m with Steve that I’m more interested in doing cool stuff with my libraries than writing about libraries, or debating semantics, but I can say one thing for sure, I know it when I see it. In this case, I know I’m looking and not seeing it