Tag: library-2.0

the customer is always … what?

Benjamin over at InfoBreaker has a good point. As we try to open our communities and have patrons “join the conversation” and bemore interactive with users, how do we learn to set new boundaries? He outlines a case of a…

ALA, at large, not at large

I found out via a roundabout way that my bid to be the Vermont Library Association’s chapter councilor wasn’t successful. This is good news and bad news. The woman they elected was probably more qualified than me, and will probably…