Tag: fines

end of the week links

There was a while during which I’d pretty much only blog on Fridays. MetaFilter was a little more relaxed, I was catching up on things, I usually wasn’t working. The downside was that a lot of people weren’t reading many…

the customer is always … what?

Benjamin over at InfoBreaker has a good point. As we try to open our communities and have patrons “join the conversation” and bemore interactive with users, how do we learn to set new boundaries? He outlines a case of a…

fine, @ your library

Hot topic lately is library fines. I have a few personal fine anecdotes. When I was in library school, I served on the library fines appeals committee. This was a terrible job. We served for the better part of a…