Is Privacy Working? Plannning For Stronger Privacy Measures Than Security Through Obscurity [pdf] By Mary Minow And Paul Neuhaus. It’s a paper in progress, but what a draft. Minow and Neuhaus talk about what libraries need to do, specifically, to bring their privacy actions in line with their privacy policies as far as virtual refernce is concerned. A lot of librarians in my area hae strong privacy policies, but don’t necessarily know how to clear the cache on their computers, or remove IM logs or keep Firefox from remembering passwords. It can be done.