Technobiblio is more polite than I am so I will just say this: charging $25/day per user for wireless Internet access at ALA is total bullshit. Not that I am such a junkie that I will whine and complain that I can't get my fix, but it is out of scale for a) the actual cost per user of providing this service and b) what other equivalent vendors charge. I don't need wireless throughout the whole center [though it would be nice and far from impossible technologically] I'd just like a few hotspots where I can sit with my laptop and check my email. Shorter lines at the Internet cafes [where one well-placed wireless router could accomplish all of this for $99 for everyone forever] and happier people who can use their own software. It's astonishing that this is such an impossible endeavor to do well, or even to approach realistically.