Subject: your new website is terrible
To: feedback@ala.org
Date: Mon, 7 Apr 2003 15:54:51
your new website is terrible.
most of the old URLs no longer work.
You did not warn us that this would happen.
the search is so slow it breaks.
there are 50 images on the front page and it loads slow over my DSL.
The URLs are impossible to pronounce, much less write down.
if any of this is a "temporary" problem, you should not have made the
site live today. It makes you look like clowns, and it makes me, who
gave you money, feel like a clown.
you are librarians, you are the people who are supposed to be most able
in
today's tough times, to manage information and be able to find things.
the
website is a disgrace, it is a kludge and it is embarassing for me to
have
to tell people how lame it is,. since it is national library week and
all.
I wrote an article TWO WEEKS ago with links to current PATRIOT Act
articles, using your website and those links 404. They don't even
redirect, they just die. The new URLs, once I found them using the
search are *140 characters long* they are untypeable.
Your site map is a joke, it's 73 screens long, by my estimation and
takes minutes to load via my DSL.
I hope, for both our sakes, that this is only an intermediate stage and
that you sent it live because of National Library Week, but maybe
you're just late for April Fool's Day.
jessamyn
librarian.net