Category: access

Ask a Librarian: When do you touch a patron’s computer?

Conversation with my friend Peter (in italics) about teaching technology and when it’s okay or even helpful to touch a patron’s device. Slightly edited. I run a drop-in time weekly during the school year where people can come and ask…

the problem with digitally divided government

[another edited post from a mailing list discussing digitally divided citizens. Some people were reflecting that their elected officials don’t remember being offline. In Vermont we have a different issue] In Vermont where, at least where I live, ‚Äčour elected…

there are multiple digital divides, still

(cross-posted from an email list I am on) > I’d be very interested in helping to support (or start) a research project > that more critically investigates the state of the digital divide in > communities and see how that…

What about those 15%?

I’ve been refining my library talks lately. The one I’ve given a few times over the past year has to do with the 15% of Americans who still don’t use the internet (no phone, no home internet, no work internet,…

coming late to the webinar game

So in the past month I’ve done something I swear I would never do. And I did it twice. I’m taking about webinars. I swore them off in 2008-ish when I did one that was an end-to-end hassle of software,…